News

Utility Helpline has just launched a shiny new website and we think it will make it easier for commercial customers to save on their energy bills. You will probably have noticed some differences. We've made the site easier to use and made information easier to access, so what's changed?

Easier navigation and more transparency

As a company, we have always valued honesty and transparency. We are always upfront with customers about our fees and the suppliers that we use. We don’t try to hide anything because we treasure customer relationships and repeat business. We have now applied this same ethos to our website. Information about our switching process features much more prominently on the refreshed website. There’s also more information about us as a company and we’ve even put all our terms and conditions in one place to make it easier to find what you’re looking for.

Easier, faster quoting

We know that our customers are busy people, and worrying about energy is one of the last things on their minds. That’s why we’ve tried to make getting a quote as fast as possible, making it even easier to save on energy costs. Visit the new get a quote page.

More reviews

Customer feedback is important to us and we are always trying to improve our service. That’s why we’ve put more customer feedback all over the new site. We hope it will make it easier for people to leave their feedback and give potential customers more of an idea about what it’s like to work with us. Visit our profile on Feefo to learn more.

Energy saving advice

Our objective has always been to save our customers money and primarily we do this with our business energy switching service to find the cheapest energy deals for our commercial customers. But there are other ways that we can help businesses save money too. Businesses using our energy consultancy services can make sure they are using energy more efficiently, cut consumption, carbon and cost.